Call for Bi-lingual Volunteers at Boston Children Hospital

Cultural Navigator Volunteers – At the Boston Campus, work closely with our International Health Center and Front Line Team to welcome patients and families from around the world and acquaint them with the Boston Children’s Hospital community.
We are seeking bi-lingual and multi-cultural volunteers that are fluent in Arabic.

As a Cultural Navigator Volunteer, expect to:

* Act as a connector between patients and families and hospital services

* Offer tour and introduction to BCH resources and amenities

* Escort families to appointments within BCH or to BCH affiliates

* Engage and play with patients (and/or siblings)

* Support social interpreting situations

Cultural Navigator Volunteers will NEVER:

* Provide medical or clinical interpretation for patients or staff

* Hold patients, babies or children

* Provide “babysitting services” to patients, babies or children

* Bring children that are unaccompanied by an authorized adult to the Center for Families

* Offer to relay medical or psychosocial issues to Care Team (Direct to Interpreter)

* Assist with completing clinical, financial or confidential paperwork (Direct to Interpreter)

What we’re looking for are people who love people. Ideally, we need individuals with rich interpersonal skills typically from a background in customer service, retail, or hospitality.